WellAway e-pharmacy partners SATA CommHealth to deliver primary healthcare to Singapore’s migrant workers

WellAway e-pharmacy partners SATA CommHealth to deliver primary healthcare to Singapore’s migrant workers

DocMed Technology Pte Ltd (“DocMed”), a subsidiary of SGX Catalist-listed Hyphens Pharma International Limited, has signed a partnership agreement with SATA CommHealth, one of four Anchor Operators appointed by Singapore’s Ministry of Manpower under its Primary Care Plan (the “Partnership”), to deliver a new primary healthcare system for migrant workers starting on 1 April 2022.

Under the Partnership, DocMed’s WellAway e-pharmacy (“WellAway”) will provide e-pharmacy medication delivery to the migrant worker patient after a teleconsultation by SATA CommHealth. To ensure integrity of the medications, a team of professional pharmacists and pharmacy technicians supplies the medications in accordance with Singapore Standards SS644:2019.

Dr Kelvin Phua, Chief Executive Officer of SATA CommHealth said: “Our partnership with WellAway will help us to provide quality, affordable and accessible healthcare to migrant workers. With WellAway value-added service for medication supply and delivery, we can focus more on the consultations and deliver better treatment outcomes for the patients.”

DocMed’s mission is to supply affordable medications to the masses, using the convenience and efficiency of its WellAway e-pharmacy platform so that doctors can just do an e-prescription to have the relevant medications safely delivered to patients, without the need to manage a large inventory of medications.

To cater to different linguistic needs amongst the migrant workers, WellAway has also taken the initiative to include multilingual pictograms in addition to the standard medication labels, so that patients and their employers, can easily understand what was prescribed. WellAway may also provide phone counselling when needed.

Mr Timothy Chen, CEO-Designate of DocMed Technology commented: “Migrant workers form an important part of the Singapore workforce and Hyphens Pharma is pleased to play its part to deliver quality and affordable medications to them. Thinking about their needs, we decided to include multi-lingual pictograms together with the standard labels where possible, to make it easier for them to self-administer the right dosages at the right times and to understand what each medication is for. We hope to further support more doctors and telemedicine providers in terms of the medication logistics needs with the convenience and efficiency of the WellAway e-pharmacy platform”.

DocMed is also currently evaluating strategic investors for its business expansion needs. The investments will help fund the regional rollout of its various digital platforms and support their inhouse technology development capabilities, such as the use of artificial intelligence for healthcare data analytics.

About DocMed Technology Pte. Ltd.

DocMed is the technology investment and development arm of Hyphens Pharma International Limited (www.hyphensgroup.com), Singapore’s leading specialty pharmaceutical and consumer healthcare group. We invest and develop digital healthtech solutions to empower various healthcare stakeholders in Singapore and the region. Our business dovetails with the Group’s existing digital assets in Pan-Malayan Pharmaceuticals, namely POM, Singapore’s leading online B2B medical hypermart, and WellAway, Singapore’s first and only HSA-registered e-pharmacy.

About SATA CommHealth

SATA CommHealth (www.sata.com.sg) is a charity that cares for the health of seniors and the vulnerable in the community. It serves its beneficiaries through community events, subsidised care at its medical centres as well as home and centre-based services which includes homecare, Doctors-On-Wheels, day rehabilitation centres and Community Hub at Fernvale. At its medical centres alone, SATA CommHealth serves around 200,000 patients annually. SATA CommHealth was awarded the Institutions of a Public Character (IPCs) status in 2019 and the Charity Governance Award (Large Charities category) in 2018. For three consecutive years, it was also awarded the Charity Transparency Award by the Charity Council for its exemplary disclosure practices.

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